Return Policy

Wigs and Hair Bundles

We offer Authentic Raw Virgin Hair Bundles, and wigs. All of our products are made of top quality 10A Plus Plus Remy human that still have all its cuticles intact and preserved so that the hair lasts longer without any tangling. It’s made to last on the head as long as well maintained. This is why we can proudly offer our valued customers a 2 week guarantee on all of our hair products (wigs, hair bundles).

In order for us to sustain this quality assurance policy we must ensure that the hair wasn’t misused and all hair maintenance procedures were applied correctly. Our knowledgeable team will gladly answer all your questions regarding how to maintain your products and keep it fresh for months if not years to come.

  • This policy doesn’t apply to misused products such as over bleaching or chemical abuse.
  • For sanitary reasons no exchanges or refunds on all of wearable products if the quality assurance criteria are intact. (No exceptions)
  • Original valid receipts must be present.
  • Exchange only within the 2 weeks period.
  • No refunds.

Hair Maintenance and other products

We offer 7 days refund/exchange on all of our products (excluding wigs and hair bundles).

  • Products must be in original-resalable condition.
  • Original valid receipts must be present.

No refunds or exchanges after 7 days of purchase.